New

Fusion SCM Cloud Support Analyst 3/3 months ago

Orlando, FL

oracle.com

Monthly Salary: $8,233 - $13,608

Application ends: Oct 01, 2024

Overview:

As a Senior Technical Applications Support Engineer, you will offer strategic technical support to ensure the highest level of customer satisfaction. This would include tasks such as analysis, design development, fixing and debugging software programs for commercial or end-user applications, and on occasion modifying code. In this role, the engineer serves as a technical subject matter expert (SME) in one or more product areas. They focus on learning and acquiring the skills necessary to work both as a Sustaining Engineering Developer and a Software Support engineer with varying degrees of responsibility drawn from both job roles. As the most advanced technical engineers in the Software Support team, they work hand in hand with the Product Development and Strategy teams to service Oracle customers. Reviewing source code combined with their ability to triage complex software problems across the stack and down to the code level will result in faster resolution for customers.

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